pphsky Privacy Policy

Effective Date: 1 January 2026  |  Last Updated: 15 May 2026

1. Introduction and Scope

1.1 pphsky ("pphsky," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the pphsky online gaming platform available at pphsky.net and any associated mobile applications or services (collectively, the "Platform"). This Privacy Policy explains how pphsky collects, uses, stores, shares, and protects your personal data when you access or use the Platform.

1.2 This Privacy Policy applies to all registered account holders, visitors browsing the Platform without an account, and any individual whose personal data is processed by pphsky in connection with the Platform. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1.3 This Privacy Policy should be read together with pphsky's Terms and Conditions, which are incorporated herein by reference. In the event of any conflict between this Privacy Policy and the Terms and Conditions regarding data privacy matters, this Privacy Policy shall prevail.

2. Data Controller Information

2.1 For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, pphsky acts as the personal information controller in respect of the personal data collected through the Platform.

2.2 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) via email at [email protected]. Our support team is available 24/7 and will direct your inquiry to the appropriate personnel.

3. Personal Data We Collect

3.1 Registration and Identity Data. When you create a pphsky account, we collect your full legal name, date of birth, gender, nationality, Philippine mobile number, email address, and username. This information is required to create and manage your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.

3.2 Identity Verification Documents. To comply with anti-money laundering (AML) regulations and PAGCOR requirements, pphsky may collect copies of government-issued Philippine identification documents (such as a PhilSys ID, passport, driver's license, or SSS/GSIS ID), proof of address, and proof of payment method ownership.

3.3 Financial and Transaction Data. We collect information about deposits, withdrawals, and gaming transactions conducted through your pphsky account, including payment method details (such as GCash account numbers, Maya account details, or bank account information), transaction amounts, dates, and reference numbers.

3.4 Gaming Activity Data. pphsky collects data about your gaming activity on the Platform, including games played, wagers placed, winnings, session duration, and bonus usage. This data is used to provide the gaming service, detect fraud, and support responsible gaming initiatives.

3.5 Technical and Device Data. We automatically collect certain technical data when you access the Platform, including your IP address, device type, operating system, browser type and version, screen resolution, and unique device identifiers. This data helps us optimize the Platform and detect suspicious activity.

3.6 Communications Data. If you contact pphsky's support team via live chat, email, or any other channel, we retain records of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.

3.7 Marketing Preferences. If you opt in to receive marketing communications from pphsky, we collect and store your marketing preferences, including the types of promotions you are interested in and your preferred communication channels.

4. How We Collect Your Data

We collect your personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions;
• Automatically — through cookies, web beacons, and similar tracking technologies when you access and use the Platform;
• From third parties — including identity verification service providers, payment processors (such as GCash and Maya), fraud detection services, and analytics providers, where permitted by applicable law.

5. How We Use Your Personal Data

pphsky uses your personal data for the following purposes:

• To create, verify, and manage your pphsky account;
• To process deposits, withdrawals, and gaming transactions;
• To comply with KYC, AML, and other regulatory obligations under Philippine law and PAGCOR requirements;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity;
• To provide customer support and resolve disputes;
• To personalize your experience on the Platform and recommend games or promotions that may interest you;
• To send you transactional communications (such as deposit confirmations and withdrawal notifications) and, where you have opted in, marketing communications about pphsky promotions and offers;
• To monitor and analyze Platform usage for performance optimization and security purposes;
• To support responsible gaming initiatives, including monitoring for signs of problem gambling and enforcing self-exclusion requests;
• To comply with legal obligations, respond to regulatory inquiries, and enforce our Terms and Conditions.

6. Legal Basis for Processing

6.1 pphsky processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity — processing required to perform our contract with you (i.e., to provide the pphsky gaming service);
• Legal obligation — processing required to comply with applicable Philippine laws and regulations, including AML, KYC, and PAGCOR requirements;
• Legitimate interests — processing necessary for pphsky's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent — where you have given your explicit consent, such as for receiving marketing communications. You may withdraw your consent at any time by contacting our support team.

7. Sharing and Disclosure of Personal Data

7.1 pphsky does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — GCash, Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your financial transactions;
• Identity verification providers — third-party KYC and AML compliance service providers;
• Technology and hosting providers — cloud infrastructure and platform technology partners who process data on our behalf under strict data processing agreements;
• Regulatory authorities — PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where required by law;
• Law enforcement — where required by a valid court order, subpoena, or other legal process under Philippine law.

7.2 All third-party service providers who process personal data on behalf of pphsky are required to implement appropriate technical and organizational security measures and to process data only in accordance with pphsky's instructions and applicable law.

8. Data Retention

8.1 pphsky retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law. In particular:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Communications with our support team are retained for three (3) years;
• Marketing preference data is retained until you withdraw your consent or request deletion.

8.2 Upon expiry of the applicable retention period, pphsky will securely delete or anonymize your personal data in accordance with our data disposal procedures.

9. Cookies and Tracking Technologies

9.1 pphsky uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform. Cookies are small text files stored on your device that allow us to recognize you, remember your preferences, and analyze how the Platform is used.

9.2 pphsky uses the following categories of cookies:

• Strictly necessary cookies — essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies — used to remember your preferences, such as language settings and game display options.
• Analytics cookies — used to collect aggregated, anonymized data about how users interact with the Platform, helping us improve performance and user experience.
• Marketing cookies — used to deliver relevant promotional content to you, where you have consented to receive marketing communications from pphsky.

9.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

10. Security Measures

10.1 pphsky implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, multi-factor authentication for account access, regular security audits and penetration testing, and strict access controls limiting data access to authorized personnel only.

10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pphsky will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

11. Your Rights Under Philippine Law

11.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pphsky:

• Right to be informed — the right to know how your personal data is being collected and processed;
• Right of access — the right to request a copy of the personal data pphsky holds about you;
• Right to rectification — the right to request correction of inaccurate or incomplete personal data;
• Right to erasure — the right to request deletion of your personal data, subject to applicable legal retention requirements;
• Right to object — the right to object to certain types of processing, including direct marketing;
• Right to data portability — the right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — the right to file a complaint with the National Privacy Commission if you believe your data rights have been violated.

11.2 To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with applicable law.

12. Children's Privacy

12.1 The pphsky Platform is strictly intended for individuals aged 21 years and above. pphsky does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

12.2 If you believe that a person under 21 has registered a pphsky account or provided personal data to pphsky, please contact our support team immediately at [email protected].

13. Changes to This Privacy Policy

13.1 pphsky reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements . When material changes are made to this Privacy Policy, pphsky will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.

13.2 The updated Privacy Policy will be published on this page with a revised "Last Updated" date. Your continued use of the pphsky Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how pphsky protects your data.

14. Contact and Complaints

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way pphsky handles your personal data, please contact our Data Protection Officer at:

Email: [email protected]

Our support team is available 24/7 in English and Filipino and will respond to all privacy-related inquiries within five (5) business days.

14.2 If you are not satisfied with pphsky's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about how to file a complaint with the NPC is available on the NPC's official website.